HOW TO CHECK AVAILABILITY AND PRICING:
You can check availability and book online by using the BOOK ONLINE link above.
IF YOU DON'T SEE ANY AVAILABILITY LISTED ON THE CALENDAR, IT MEANS THERE ARE NO AVAILABLE GUIDES OR YOU ARE ATTEMPTING TO BOOK WITHIN 48-HOURS AND WILL NEED TO CONTACT US DIRECTLY BY EMAIL.
All on-demand bookings such as this are still subject to the current availability of our staff and carry an additional $50 On-Demand Booking fee.
Upon making a payment for your reservation you will receive an e-mail confirmation which will contain all the information on when and where to meet, as well as what to bring.
ACKNOWLEDGEMENT OF RISK
All participants must thoroughly read and sign our Acknowledgement of Risk form. If you are bringing a minor child that is not your own, you must arrange for this form to be read and signed by a parent or legal guardian of the minor child before you arrive. Please call us if you have questions regarding this requirement.
We do not provide transportation to, from or during any of the course locations. You will follow your instructor in your own vehicle to the climbing area. Average drive times range from 15 to 30 minutes on paved roads. Any passenger car can easily travel to the crags in the New River Gorge area.
BILLING, DEPOSITS & CANCELLATION POLICY
Full payment (or a deposit for large groups) is due at the time of booking to reserve an instructor, save a space on a course, or to reserve a specific trip date. We do our best to provide a great climbing experience and prefer to reschedule trips instead of canceling.
Trips can be rescheduled at no additional cost and must be within 6 months of the original date. If it is determined that canceling is the best course of action, the following criteria will determine the refunded amount:
All trips cancelled by you, are elligible for a full refund but are subject to a $50 cancellation fee.
If you cancel 7 days or less before the start of your trip, your payment is non-refundable, but you can transfer your payment to another date in the next 6 months.
If you cancel your trip the day of or you fail to appear, no refund will be granted.
There will be no refunds once a course is half over.
All trips cancelled by NRMG, will be 100% refundable.
The weather at the New River Gorge changes regularly from day to day and hour to hour. It is not uncommon for the forecast to predict a 30% chance of rain or higher.
What this means is that there is a possibility of rain in 30% of the forecasted area. This also means there is a 70% area without any predicted rainfall. Fortunately, the Nutall sandstone dries very quickly and there are many protected areas that stay dry even when it is raining/has rained. The presence of any severe weather will prevent any trip from continuing as scheduled.
The forecast is ever changing and mysterious. We do our best to work with you in and around the weather. We also know how important this investment is to your climbing. Our guides know how to keep you busy and learning even in different weather conditions. And if that is not possible we can always reschedule.
We are permitted by the National Park Service and must adhere to strict guide to client ratios and group size limitations. These rule were implemented to reduce environmental impacts within the park and for your personal safety. Therefore, we cannot allow spectators to accompany climbing trips. Thank you for your cooperation and understanding.